FAQs

Below are some of the questions we get asked the most about our man and van service. Please get in touch if you can’t find the answer to your question below.

Please call 07731 912290 or complete our “Get a quote” form and we will call you back

Yes, you can make changes, we understand that not everything goes to plan when you are moving home. Please give us a call or email and and we will do our best to help

We are happy to take provisional dates for booking a house removal but please note this does not form a guaranteed confirmed booking. Confirmed bookings are made on a first come first served basis, please get in touch if you would like to book or make a provisional booking.

Yes, we are fully insured

Yes, you must empty, defrost and clean fridges and freezers prior to transporation

Yes, we have flexible, secure storage facilities available.

Yes, we are able to undertake house removals at weekends, Fridays and weekends are generally busier so please get in touch early to book

Yes, we can dismantle and re-assemble furniture, please make it clear what you would like help with so that we can provide you with an accurate removal quote.

Unless expressly agreed in writing, we are unable to move the following:-

  • Prohibited, stolen goods, drugs, pornographic material, potentially dangerous, damaging or explosive items such as aerosols, paints, firearms, ammunition, gas in any form, and bulk liquids including oils, fuels and cleaning products.
  • Jewellery, watches, trinkets, precious stones or metals, money, deeds, securities, stamps, coins or collections of any similar kind.
  • Any goods likely to encourage vermin or other pests or to cause infestation or contamination.
  • Perishable items and/or those requiring a controlled environment or refrigerated and frozen food and drink.
  • Animals, birds, reptiles and fish.
  • Goods which are dirty, unhygienic and hazardous to health.
  • Goods requiring any licence or government consent for export or import or any movement contemplated within the removal.

Yes, we have specialist equipment and staff experienced in moving pianos, please discuss this with the team so that we can provide an accurate quote and ensure the team have the required equipment.

Generally, that is not a problem, please call to add items

All goods to be transported must be securely packed and ready to transport. Parking must be available with adequate loading/unloading access